Effective date: October 28, 2026
Last updated: October 28, 2026
These SMS Terms apply to the Las Vegas Car Care Text Alerts & Customer Care text messaging program operated by Las Vegas Car Care, from the phone number (702) 982-7777.
1. Program description
When you opt in, Las Vegas Car Care will send you the types of text messages you signed up for, which may include:
- Order confirmations and order status updates (including orders placed through our website, app or QR code ordering)
- Pickup-ready notices and delivery updates (scheduled delivery day, driver on the way, delivered)
- Service and product-issue follow-ups (for example, a question about an item you bought, a return, or a problem you reported)
- Account notifications (account setup, sign-in or verification codes, invoices, receipts and payment reminders for business accounts)
- Customer care replies when you text us a question
- Alerts when spot-free rinse water is out or back on at a location you choose (only if you sign up for water alerts)
- Occasional specials and promotions (only if you separately check the "Text me specials and promotions" box)
Promotional (marketing) texts are sent only to customers who gave separate consent to receive specials; signing up for help or alerts does not sign you up for specials, and you can opt out of all texts at any time by replying STOP. Help replies are sent only about the conversation you started. Messages may be sent in English or Spanish, based on your choice.
2. How you opt in
You may opt in by:
- Checking the unchecked-by-default SMS consent box on our website, app, or in-store QR code order/contact form and entering your mobile number
- Texting us first at (702) 982-7777 (for example, to ask a question or check an order)
- Giving verbal or written consent at our Losee or Desert Inn counter, which our staff records in our system
When you opt in, you agree to receive recurring automated and non-automated text messages from Las Vegas Car Care at the mobile number you provided. Consent is not a condition of purchase. After you opt in, we send one confirmation text.
3. Message frequency
Message frequency varies based on your orders, service requests, account activity, and the alerts or specials you signed up for.
4. Cost
Msg & data rates may apply. Check your mobile plan with your carrier for details. Las Vegas Car Care does not charge for text messages.
5. How to opt out — STOP
Text STOP (or ALTO / PARAR in Spanish) to (702) 982-7777 at any time to stop receiving messages. You can also use END, CANCEL, UNSUBSCRIBE, QUIT, or STOPALL. You will receive one final text confirming you have been unsubscribed, and no further messages will be sent unless you opt in again (for example, by texting START).
6. Help — HELP
Text HELP (or AYUDA) to (702) 982-7777 for help, or contact us at info@lasvegascarcare.com or by calling (702) 982-7777.
7. Carriers and delivery
Supported carriers include major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier and is not guaranteed.
8. Eligibility
You must be the account holder or authorized user of the mobile number you enroll and at least 18 years old (or have a parent's or guardian's permission).
9. Privacy
Your mobile number and opt-in consent are not shared with or sold to third parties or affiliates for marketing purposes. See our Privacy Policy at https://lasvegascarcare.com/privacy for how we handle your information.
10. Changes
We may change these terms or end the program at any time. Changes will be posted on this page.
11. Contact
Las Vegas Car Care
Phone / text: (702) 982-7777
Email: info@lasvegascarcare.com
Losee store: 2915 Losee Rd #101, North Las Vegas, NV 89030
Desert Inn store: 3295 E Desert Inn Rd, Las Vegas, NV 89121